Delete your account

Your Sleipnir account belongs to you, and you can delete it yourself at any time: no form to fill in, no message to send, no reply to wait for.

From the app

In the mobile app and on the website alike: Preferences → Data & account → Delete my account. You are asked for your password again — that is what guarantees the request really comes from you and not from a phone left unlocked.

If you no longer have access to the app, write to contact@gosleipnir.com from your account's email address.

What happens next

The request schedules the deletion: your account is locked immediately — no session can be opened, no email or notification is sent — and everything is permanently erased thirty days later. An email confirms the request and reminds you of the date.

During those thirty days, you can change your mind: sign in with your usual credentials and choose "Cancel deletion". After that period, deletion is irreversible and nothing can be restored.

What is deleted

• Your account, your profile and your preferences.
• Your activities, their GPS tracks, your intervals and your photos.
• Your records, segments, trophies, goals and your territory.
• Your friends, your challenges, your comments, and every share link you created — they stop working.
• Your Polar, Garmin and Strava connections: the authorization you had given Sleipnir is revoked.

What remains

Once the deletion is done, all that remains of your account is an anonymous timestamp — the date on which a deletion took place, with no data that could lead back to you. It serves only so that our internal counters know an account has left, rather than showing an unexplained gap.

The server's technical logs, which do not contain your training data, expire on their own through their usual rotation.

Get your data first

Deletion sends you nothing: if you want to keep your activities, export them beforehand, from Preferences → Data & account → Export my data. The archive contains your GPX tracks, a spreadsheet of all your activities, your records, your segments and your preferences. After deletion, there is nothing left to export.

The details of the processing and of your rights are in the privacy policy.